Top of the Range : Cafe + Tea rooms : SnowCam : Macedon Regional Park : Book online : Contact us : Colour-ins


Top of the Range, Macedon Regional Park
Top of the Range  // Make a booking  // Top of the Range booking policy

Top of the Range: Bookings policy

Our bookings policy is in place to help us deliver the best possible experience for our customers

Top of the Range bookings policy
Valid from January 1, 2019

  1. Top of the Range (TOTR) offers customers the option to book a table in order to guarantee a place in the tea rooms. However, TOTR will only hold a table for 15 minutes past the reservation time before the table is re-opened for use. This fair-use policy allows the table in question to continue being financially viable for the business.
     
  2. Cancellations
    - TOTR reserves the right to cancel bookings at any stage
    - TOTR may cancel bookings with little to no notice due to events such as fire danger 
    - The customer may cancel a booking, however a 5% admin fee will apply if the booking is cancelled less than 48 hours before the booking. This fee is waived if the booking is cancelled by TOTR
    - Please contact us if you need to cancel
     
  3. Booking times/dates
    - TOTR will only take a booking during its standard open times
    - Bookings are considered as being 1 hour blocks (maximum) if you require a longer booking, it is up to you the customer to request this, otherwise the standard 1 hour booking will apply.
    - TOTR does not take bookings on Christmas Day, or Public holidays
    - TOTR will reject booking requests on weekends based on visitation/traffic at the time in question. This is to ensure those already being served in the tea rooms are being served with the highest quality of customer service.
     
  4. Bookings do not mean table-service, or priority service
    - TOTR does not do table service, please order at the front counter.
     
  5. Deposits
    - TOTR may requrie a 5% non-refundable deposit to be paid in full in order to guarantee a booking.

Make a booking

Save some time, and use our online booking form to reserve a table.

Opening hours

Top of the Range is open
every day of the week ...

Monday
10:00 - 16:00
Tuesday
10:00 - 16:00
Wednesday
10:00 - 16:00
Thursday
10:00 - 16:00
Friday
10:00 - 16:00
Saturday
10:00 - 16:00
Sunday
10:00 - 16:00

Disclaimer:
We are not open Christmas Day, and days of Extreme Fire Danger, including some Total Fire Ban Days. Check our social media pages for any updates.
These days, and times can change quickly, and without notice due to unforeseen circumstances in our unique location.
Follow Top of the Range on Facebook Follow Top of the Range on Instagram Follow Top of the Range on Twitter Subscribe to Top of the Range on YouTube

Top of the Range

 

Macedon Regional Park

Mailing list

Join our mailing list to stay up to date with the latest on Mount Macedon
including SNOW ALERTS!

 

Copyright 2020 - Top of the Range; a division of C_MEDIA